premade terms of service
- I will not refund a premade fursuit once it has been purchased shipped. If you have any issues with it, please contact me and I will do my best to rectify this problem if it is due to a construction on my end. This does not include any damage form regular wear-and-tear, such as popped seams, which are a natural part of owning a wearable item. I can do minor repairs for these instances for free but the buyer must pay for shipping.
- I am not responsible for any loss or damage sustained by the item during shipping. A tracking number will be provided with each item shipped.
- Payment must be made through PayPal. I will send you an invoice through "Goods and Services," which protects both me and you, the buyer.
- I occasionally offer payment plans on premade fursuits. With the first payment, there is a $20 nonrefundable deposit which goes towards the cost of your suit. If you decide not to buy the fursuit, I refund you all that you have paid except for the $20 deposit.
- I will sell premade items to minors with parental consent. By agreeing to these terms, you are agreeing that you have parental consent.
- Shipping in the US is generally $20-30. Customer must pay for shipping and customs fees if applicable.
commissions terms of service
- Customers must pay up front to claim a slot for commissions under $200. Payment plans may be available for purchases over $200; please contact me if you are interested in this option.
- For purchases greater than $50, customers must be 18+. I may work with minors if they can prove parental consent. I reserve the right to request identification to verify this at any time.
- Payment must be through PayPal. I will send you an invoice for the money needed through "Goods and Services".
- Customers must pay for shipping (and customs fees if applicable), and I will always provide an estimate upfront with the quote. Shipping in the US will generally cost $20-30.
- I am not responsible for any loss or damage sustained by the item during shipping. A tracking number will be provided with each item shipped.
- I do not offer refunds once I have begun working on the commission.
- I will send WIP pictures as I work on the commission. Please tell me as early as possible if you see something wrong so I can fix it.
- I do not offer completion deadlines at this time. I will provide a completion estimate and works towards this to the best of my ability, but I am not required to finish it at this time.
- If for some reason I am unable to finish your commission, I will refund you the full amount paid.
- I do work in a home with cats, and there is little I can do to prevent contamination because I live out of one room. That being said, I don't allow my pets to come in direct contact with fursuit supplies.
- If you receive a commission and are unhappy with it, please let me know! I am still learning, and if it is a problem on my end, I will do what I can to rectify it! However, any alteration made by the customer will void this warranty.